Privacy Policy
www.carwashcabo.com website is owned by Los Cabos Car Wash – Splash & Go, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by www.carwashcabo.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.carwashcabo.com website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the www.carwashcabo.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@carwashcabo.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Carwash Policies Refund and Damage Policy:
At Los Cabos Car Wash – Splash & Go, we strive to provide exceptional service and care for your vehicle. However, we understand that accidents can happen. Please read our refund and damage policy carefully before allowing us to wash and clean your vehicle:
1. By purchasing a carwash service, you agree to allow us to collect information about you and your car including name, phone number, vehicle information, plate number and photos as need, additionally you allow the ability to communicate with through text via WhatsApp or Direct phone contact. If you choose to have your information removed, please provide a written request to info@carwashcabo.com.
2. Refund Policy: We do not offer refunds for car wash services once they have been completed. If you are unsatisfied with the quality of our service, please bring it to our attention immediately so we can address your concerns promptly. Refunds will only be considered in cases where there has been a gross error on our part, such as damage caused by our equipment or staff negligence.
3. Damage Policy: While we take every precaution to ensure the safety of your vehicle, Los Cabos Car Wash assumes no responsibility for any damages that may occur during the car wash process. Customers must understand and accept that there are inherent risks involved in washing and cleaning vehicles, including but not limited to scratches, paint damage, or interior damage. By allowing us to wash and clean your vehicle, you agree to hold Los Cabos Car Wash harmless for any damages that may occur. In the event of damage that is directly caused by our equipment or staff negligence, please notify us immediately so we can assess the situation and take appropriate action.
By Servicing your vehicle to Los Cabos Car Wash, you acknowledge and agree to abide by the terms outlined in this refund and damage policy. Your satisfaction and the care of your vehicle are of the utmost importance to us. If you have any questions or concerns regarding our policies, please feel free to contact us. Thank you for choosing Los Cabos Car Wash for your automotive needs.
+52 624 143 2226
